Online reservation and billing

1. intercommunicate RationaleComputer today is a vital tool for the management of information within the organization. Today, most of the hotels and resorts volunteer goods and operate using computer establishment. It helps to perform task in an slack way with less time consumed. Some companies become fully automatise while others strive for the similar setting. Today, many organisations have employ an mechanization process like using computer system, due to the efficient and accuracy. Hotel second-stringer System with Billing System and automated SMS is proposed to help the community to adulterate somewhat common problems that exist. This system will help the establishment as regards to their online making system. The main function of the proposed online backlog system is to help the company to promote, advertise and loose booking for the guest, will also make their outgrowth efficient and effective.The proponents conduct a depicted object towards the topic becaus e we noticed some of the hotels and resorts are using online hotel reservation system while the Cliffside Resort is smooth using manual reservation. Therefore, the proponents aim to find out how to increase the deed of customer using computerize online reservation and with billing system and automated SMS. The hotel reservation system will abide service to online customers, turn on agents, and an administrator.Online customers and travel agents do-nothing make searches, reservations and cancel an lively reservation on the hotel reservations web site. It helps the customer to reserve room through the internet, nail the availcap suitable rooms the rates of it and at the same time the system will automatically total the rate of the reserved room. Administrator can add/update the hotel and the room information approve/disapprove a new travel agents account application and generate a monthly occupancy rate root for the hotel. The online reservation system with billing system ai ms to simplify the manual reservation faster and accurate.The study aims to develop a computerized operation at Cliffside Resort to improve strength of its daily business transactions thus, enhancing the quality of service for its guests. This chapter will consider the background of the company and the problems that confront the company in relation to operations.2. Project Description2.1 Statement of the Problem2.1.1 customary ProblemHotel customers choose central considerations in choosing a appear to stay like location, price/value and service. These are very important because these are the primary basis of a customer to be attracted in that business. Since the researchers plunge out that manual procedure are still utilize in processing their billing and reservation transactions, it greatly affects their customers need.2.1.2 Specific Problem2.1.2.1 Difficulty in location of guest files due to the bounteous number of guests files, location of guest files during checking in, updating of daily expenditures, receipt propagation and checking out is extremely difficult for the hotel employees.2.1.2.2 Large storage space the carnal files occupy too much space of about two rooms full of storage cabinets. This occupies the hotels space that could have otherwise been used for income generation by the hotel.2.1.2.3 Human and computational errors many errors enabled by the perplex system, which is the manual system, due to tedious computations required during data processing live the hotel management heavily.2.1.2.4 The hotel billing statement doesnt provide specific or detailed information regarding on customers payment or charges.2.1.2.5 Complains from guests due to poor management of documents encouraged by the manual system, some(prenominal) cases were reported where guests complained of overcharging, charging of services not used by the guests.2.1.2.6 Poor converse due to poor conference between the departments, guests are often served with services they didnt order.2.1.2.7 Difficulty in data analysis The accountants usually found it difficult to analyze the guests data during generation of expenditure bills due to lacking of some records.2.1.2.8 Inefficient monitoring of rooms availability.3. Proposed Project Research3.1.1 General ObjectivesOur goal is to provide software system that helps Cliffside Resort to increase gross because it saves processing time and helps to provide better management for room reservation booking system. To create a Webpage Development Information System of the hotel to provide a secured database storage for the hotel information for fast and accurate processing in promoting Hotel Web Information Development System and to provide a communication of the guest through Internet.3.1.2 Specific ObjectivesThe study aims to develop and improve the existing manual reservation system of Cliffside Resort. The study intends to carry out the next specific objectives3.1.2.1 To enable online booking via the inte rnet.3.1.2.2 To enable automated data approach methods.3.1.2.3 Ensure efficient and reliable communication within the hotel.3.1.2.4 To be able to add and update the admin users, rooms, and services that is only accessible by the administrator.3.1.2.5 To be able to display the entire guest in price of information.3.1.2.6 To be able to provide an easiness of reservation for online and walk-in guests.3.1.2.7 To be able to impart accuracy in terms of allowing the system in terms of adding of guests, viewing of the available room and adding of bills.3.1.2.8 To be able to generate cash-in report by month that is only accessible by the administrator.3.1.2.9 Enforce protective cover measures to avoid unauthorized access to guest records.3.1.2.10 Enable fast and easy retrieval of guest records and data for fast reference activities.